Popular iPhone apps including Hotels.com and Expedia are secretly RECORDING your screen

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SEVERAL popular iPhone apps are secretly spying on your screen and taking pictures of your bank details.

Apps including Hotels.com, Hollister, Expedia and Abercrombie & Fitch track your every tap and swipe, sometimes without even asking for permission.

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Several major iPhone apps snoop on your screen (stock)
Getty – Contributor

Their dodgy snooping was uncovered by a recent TechCrunch investigation.

They found that several apps record and take pictures of your screen while you use the app to secretly follow how you use their software.

Major hoteliers, travel sites, banks, airlines and mobile phone carriers were all guilty of the nasty practice.

Some companies, including Hotels.com, Air Canada, Hollister, Expedia, Singapore Airlines and Abercrombie & Fitch, didn’t even tell users they were recording them.

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The apps record and take pictures of your screen (stock)
PA:Press Association

The goal is to watch how people use their apps in a bid to improve the experience, but it can have serious unintended consequences.

For instance, the apps looked at by TechCrunch all use a tool created by data analytics firm Glassbox.

The tool covertly takes screengrabs while people use the apps without asking people’s permission.

Glassbox then send these off to various app developers or makers for further analysis.

But people login their account password and bank details into the apps, and only some of the apps properly mask this information before sending it to remote servers.

AirCanada was one that didn’t – and it was recently hit by a massive data breach that hit 20,000 people who use its app.


Security expert the App Analyst said: “Since this data is often sent back to Glassbox servers I wouldn’t be shocked if they have already had instances of them capturing sensitive banking information and passwords.”

It’s unclear if any of the apps are breaking Apple’s rules, meaning they may face no punishment for their snooping.

It’s not the first app controversy to hit Apple in recent months.

In December, Google and Apple were caught selling creepy apps that let your lover spy on you, monitor your calls and search your internet history.

Last week, it was revealed that Facebook pays children £15 a month to install a “spying app” that monitors everything they do.

Do you use any of the apps that spy on your iPhone? Let us know in the comments!


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