Jet2 revealed today that it is the first UK airline and tour operator to add such protection. The five star COVID-19 travel insurance product will provide cover for travel to destinations where the Foreign, Commonwealth and Development Office (FCDO) advises “against all but essential travel” as a result of coronavirus. The new travel insurance should give greater peace of mind to Jet2 customers.
The new FCDO cover means customers are protected both before travel or if they are in a destination, and the FCDO advises “against all but essential travel” as a result of COVID-19.
Whether the travel advice is already in place or changes, the cover still applies and includes up to £10million medical, £5,000 cancellation and £2,000 baggage cover.
The extra FCDO cover will be automatically included in all new Single Trip Travel Insurance (Europe) policies purchased on or after September 17, 2020.
It will be added free of charge to existing Single Trip Travel Insurance (Europe) policies purchased between April 9 and September 16 2020.
READ MORE: Jet2 suspends more flights and holidays to Paris, Budapest and Prague
Customers will need to buy a new policy if their existing policy does not include the new FCDO cover and they want to benefit from this.
Jet2 has so far been quick to alter itineraries in the wake of the UK government altering the travel corridor list.
The company offers customer the option to rebook with no admin fee, a Refund Credit Note or a full cash refund.
It also continues to do this where customers are affected by programme changes.
Jet2 has also developed a programme called “Your safety, our priority” meaning that customers are looked after throughout their flight or holiday so they can focus on enjoying their holidays.
Steve Heapy, CEO of Jet2.com and Jet2holidays, said: “Despite changing travel advice, there is strong customer demand to get away and enjoy some much-needed sunshine.
“That said, we know customers want extra reassurance during these times, which is why we are upgrading our five star travel insurance product to provide cover for travel to destinations where the FCDO advises against all but essential travel for reasons related to COVID-19.
“This is the latest example of Jet2.com and Jet2holidays putting our customers first, and this will remain at the absolute core of our strategy.
“Thanks to this enhanced insurance product, customers can get both COVID-19 and FCDO cover in one place, giving them added reassurance and more flexibility when it comes to booking and travelling.
“In just a few simple clicks, customers can purchase this great product and insure their place in the sun!”
In further Jet2 news, the operator has announced that it will be suspending more of its flights to Paris in France, Budapest in Hungary and Prague in the Czech Republic.
Jet2 said in a statement: “Due to the latest government travel advice, we have taken the difficult decision to extend the suspension of our flights and holidays programmes to Budapest, Paris and Prague.”
Flights and holidays to Prague and Paris from all UK bases, excluding East Midlands, are suspended up to and including November 23, 2020.
Flights and holidays to Budapest from all UK bases, excluding East Midlands, are suspended up to and including November 25.
East Midlands flights and holidays to Budapest and Prague are suspended until and including January 4, 2021.