BT broadband goes down with hundreds of users saying internet and emails aren’t working


BROADBAND provider BT is down leaving hundreds of users without internet and unable to log on their emails.

Around 350 customers have reported problems with broadband, phone network and email service since around half past nine this morning, according to Down Detector.

Hundreds of customers have reported issues with the network
PA:Press Association

BT has confirmed the ongoing problems on its service status section on its website.

Customers living in areas such as Skipton, Wrexham, Exeter and Swansea have been experiencing issues with their phone lines since yesterday evening.

It appears that’s also when customers began having problems connecting to the internet via BT broadband.

BT also hosts email addresses, but some customers have been left locked out of their accounts since around 8am this morning via the website or the Yahoo! app.

Hundreds of customers have reported problems with their broadband, email and phone lines

In a statement on the website, it said: “Our tech teams are working hard to get this fixed as soon as possible and we’re sorry for any problems this issue is causing.”

More to follow…

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