Brit family’s £9k TUI ‘holiday hell’ as they’re ‘offered drugs every ten minutes on Mexican beach’

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A BRIT family have revealed their horror after claiming they were offered drugs “every ten minutes” on a TUI “holiday hell” in Mexico.

Stephen Wright, 36, had forked out £9,000 for the trip to the five-star RIU Cancun hotel but was horrified as he watched drug dealers openly counting cash and stock on the beach.

Stephen Wright had booked the holiday to Mexico with his family - saying it was plagued by drug dealers
Stephen Wright had booked the holiday to Mexico with his family – saying it was plagued by drug dealers
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Stephen, from Glasgow, had jetted off to the resort with his partner, two nephews and one of their wives but was horrified at the state of the hotel.

He claimed their room’s walls were covered in mould, while there was blood on the floor and broken furniture.

Speaking to the Mirror, he said: “We were upgraded to the room and as soon as I walked in I nearly fell because the floor was soaking wet and dirty.

“There was blood on the walls, the door and cabinets and there was black mold on the shower walls, taps, drains the mirror and window.”

He claimed despite flagging his concerns with the TUI rep at the hotel, they never heard back.

HORRIBLE HOLIDAY

And while the family hoped to relax on the beach, he claimed they had been constantly harassed by drug dealers.

Stephen said: “We had to stop spending time at the private beach for hotel guests due to the constant offers of cannabis or Charlie every 10 minutes of the day.”

He claimed they could use the beach sun loungers to count money – “all while children were running around”.

Stephen, who works in management, also said there was no attempt by management to move on the dealers.

Photographs of the hotel show chipped tiles, as well as rotting spots on the walls.

And despite having booked holidays with TUI before – estimating he had spent £32,000 on trips with them – he said he would never recommend them again.


A TUI spokesperson said: “We are sorry to hear of the Wright party’s experience in Mexico.

“When Mr Wright raised his concerns in resort, our rep worked hard to resolve the issue however we understand this was still a disappointing experience.

“We are in the process of contacting him to resolve the matter.”

Stephen said the walls were covered in mould
Stephen said the walls were covered in mould
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He also said the tiles had chips in the them
He also said the tiles had chips in the them
Mirrorpix
Stephen has since complained to TUI about the hotel
Stephen has since complained to TUI about the hotel
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He said the area around the pool was dirty and chipped
He said the area around the pool was dirty and chipped
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Stephen said he had tried to flag his concerns but claimed he did not hear back
Stephen said he had tried to flag his concerns but claimed he did not hear back
Mirrorpix
Stephen said he had travelled with TUI before, but would never again
Stephen said he had travelled with TUI before, but would never again
Mirrorpix
Stephen said he had travelled with TUI before, but would never again
Stephen said his family had wanted to escape, but were instead left stressed
Mirrorpix

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