Barclays app and website down leaving customers unable to log in

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BARCLAYS customers are reporting problems logging into their online banking and app this morning.

Website DownDetector has received 194 reports of problems in the last hour with the issue largely seeming to affect those in London, Birmingham and the surrounding areas.

Barclays users report problems logging into the ban’s app and online banking this morning
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Barclays own system monitor doesn’t report any outages but Barclaycard has replied to one customer on social media to confirm that the Barclays app is “having some issues”.

The bank tweeted: “The Barclays app is having some issues at the moment. It may be best to call 0333 200 1014 to speak to the help desk.

“If you need to make a payment to your Barclaycard in the meantime I can call you if you DM your post code and phone number.”

There are 194 reports of problems with Barclays on Down Detector this morning
Down Detector

Customers are tweeting their frustration with the outage on social media.

One user called Peter wrote: “@Barclays are you web & app services down this morning?”

Another called Andy said: “@BarclaysUKHelp @Barclays Having trouble logging into mobile app – any known issues this morning?”

Sarah wrote: “Dont understand why I have the #barclaysbankapp when it’s constantly down all the time. All I want is to transfer my money to get food without having too call them constantly.”

Another customer also reports problems with the bank’s telephone service saying: “Hey @Barclays @BarclaysUKHelp The mobile app is stuffed and telephone banking isn’t working. Can we please have an update please?”

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The problems mainly seem to be around London and Birmingham
Down Detector

More to follow…


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